Viano AI Privacy Policy

Effective Date:

March 17, 2025


Welcome to

Citro Enterprises LLC

(“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and disclose your personal information when you visit our website

Vianoai.com, use our services, or interact with us in any way.


By using our website and services, you agree to the practices described in this policy. If you do not agree, please refrain from using our website and services.


1. Information We Collect


We collect personal and non-personal information in the following ways:


(A) Personal Information You Provide to Us


You may provide us with the following personal data when you:


Sign up for our services, newsletters, or updates Contact us via our website, email, or phone, Make purchases or inquiries about our services, Engage with us on social media or other platforms


This may include:
Full Name, Email, Address, Phone, Number, Billing, Address, Payment Information, Business Name, and Any other details you voluntarily provide


(B) Information Collected Automatically


When you visit

Vianoai.com

, we may collect certain information automatically, such as:


Device Information: IP address, browser type, operating systemUsage Data: Pages visited, time spent on pages, navigation patternsCookies & Tracking Technologies: We use cookies, pixels, and analytics tools to understand user behavior and enhance our website experience


(C) Information from Third Parties


We may collect personal data from third-party sources, such as:


Payment processorsAdvertising networksPublic databasesSocial media platforms (if you interact with our pages)


2. How We Use Your Information


We use your information for the following purposes:


(A) Service Delivery & Customer Support


To provide and manage our servicesTo communicate with you regarding service updates or inquiriesTo process transactions and send invoices or receipts


(B) Personalization & Marketing


To send marketing emails, promotional offers, and newslettersTo provide personalized recommendations based on your interestsTo display targeted advertisements


(C) Website & Security Improvements


To monitor website traffic and improve our servicesTo detect, prevent, and address fraud or security issuesTo comply with legal and regulatory obligations


3. How We Share Your Information


We do not sell your personal information. However, we may share it with:


Service Providers: Payment processors, email service providers, and analytics platformsBusiness Partners: If necessary to deliver services you requestLegal Authorities: When required by law, court orders, or to prevent fraud


4. Data Retention


We retain your information as long as necessary for business and legal purposes. If you request data deletion, we will remove your information unless we are required to retain it by law.


5. Your Rights & Choices


You have the right to:


Access Your Data: Request a copy of your personal informationCorrect Your Data: Request corrections to inaccurate informationOpt-Out of Marketing: Unsubscribe from emails and targeted adsDelete Your Data: Request deletion of your personal information


To exercise these rights, contact us at

[email protected]

.


6. Cookies & Tracking Technologies


We use cookies to enhance your experience. You can disable cookies in your browser settings, but some site functions may not work properly.


7. Security Measures


We implement technical and organizational measures to protect your data from unauthorized access, theft, or misuse. However, no method of transmission is 100% secure.


8. Third-Party Links


Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal information.


9. Children's Privacy


Our services are not intended for individuals under 13. If we discover that we have collected information from a minor, we will delete it immediately.


10. Changes to This Policy


We may update this

Privacy Policy

from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.


11. Contact Information


For any questions or requests regarding this policy, please contact us:


📧

Email:

[email protected]


🌐

Website:

Vianoai.com



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