1. Data Privacy and Protection

At Viano AI, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.

2. Collection of Data

We collect personal information that you voluntarily provide to us when you opt in to our services or agree to our Terms of Service. This may include your name, contact details, and other relevant information necessary for us to provide you with our services.

3. Use of Data

The data we collect is used solely for the purpose of delivering the services you have requested and for communication related to those services. We do not share, sell, or rent your personal information to any third parties. Your data will only be used in accordance with the purpose for which it was collected and in compliance with applicable privacy laws.

4. SMS
1. This campaign sends SMS Notifications, Alerts & Occasional Marketing Communication to customers who have opted in to receive SMS notifications.

2. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

6. For privacy-related inquiries, please refer to our privacy policy: https://appointment.vianoai.com/privacy-policy

5. Opt-In Communication

We will only contact you in relation to the services you have opted in for. By agreeing to our Terms of Service, you consent to receive communications related to your request or service. If you wish to withdraw your consent or opt-out of future communications, you may do so at any time by contacting us.

6. Compliance with A2P 10DLC

Our communication practices comply with the A2P 10DLC regulations. We ensure that all messaging is carried out in accordance with the guidelines and requirements set forth by the regulations.

7. Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, alteration, disclosure, or destruction.

8. Changes to Terms

We may update our Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of any such changes.

9. Contact Us

If you have any questions or concerns regarding our privacy practices or these Terms and Conditions, please contact us at: [email protected]